Shipping policy

BrandLoop • Customer Policy

Shipping & Delivery Policy

Please review the information below to understand how digital product delivery, access, and delivery-related issues are handled at BrandLoop.

Last Updated: October 2026
Digital Delivery

No Physical Shipping Required

BrandLoop sells digital eBooks and downloadable learning resources. Since our products are delivered electronically, we do not provide physical shipping or courier delivery.

01

Digital Product Delivery

All products purchased through brandloop.in are digital products.

After a successful payment, the purchased eBook or digital product will be delivered electronically through the delivery method provided on the website, such as:

  • Download link
  • Email delivery
  • Customer account or order page
  • Other digital access provided by BrandLoop

No physical product will be shipped to your address.

02

Delivery Time

Digital products are generally made available after successful payment confirmation.

In most cases, access or download instructions are provided shortly after the payment is completed.

Delivery time may occasionally be affected by payment processing, technical issues, email delivery delays, or other circumstances beyond our reasonable control.

03

If You Do Not Receive Your Product

If you have successfully completed payment but have not received your digital product or download access, please contact us.

Please Include
  • Order number
  • Name used for the purchase
  • Email address used during checkout
  • Payment details or transaction reference
  • Product purchased

We will review the issue and assist you with access to your purchased product.

04

Incorrect or Defective Digital Product

If you receive an incorrect file, corrupted file, or a digital product that cannot reasonably be accessed due to a technical issue, please contact us.

Where appropriate, BrandLoop may provide a corrected or replacement file or another reasonable solution.

05

No Physical Shipping

BrandLoop does not ship physical books, printed materials, merchandise, or other physical products unless a product listing specifically states otherwise.

Shipping Charges
None
Courier Delivery
Not Applicable
Physical Delivery
Not Applicable
06

Customer Responsibility

Customers are responsible for providing an accurate email address and ensuring that they have a compatible device, internet connection, and suitable software or application required to access the purchased digital product.

Please check your email inbox, spam folder, promotions folder, or other relevant folders if you do not immediately see your delivery email.

07

Contact Us

If you have any questions regarding digital product delivery or access, please contact:

BrandLoop

We will make reasonable efforts to assist with genuine delivery or access-related issues.

08

Policy Updates

BrandLoop may update this Shipping & Delivery Policy from time to time to reflect changes to our products, delivery methods, or business practices.

Any updated version will be published on this page with a revised “Last Updated” date.

Need Help?

Having a Delivery or Access Issue?

If you have a payment, delivery, download, or digital-product issue, our support team can review your order and help you access your purchase.

Contact BrandLoop →
BRANDLOOP
Practical Digital Skills. Built to Apply.
© 2026 BrandLoop. All Rights Reserved.
@media (max-width:767px) { div[style*="grid-template-columns:64px 1fr"] { grid-template-columns:48px 1fr !important; gap:15px !important; } div[style*="grid-template-columns:64px 1fr"] > div:first-child { width:44px !important; height:44px !important; border-radius:11px !important; font-size:12px !important; } div[style*="grid-template-columns:repeat(3,1fr)"] { grid-template-columns:1fr !important; } }